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RETURN & REFUND POLICY
We are currently experiencing a delay in handling returns. We’re working as fast as we can and we will notify you by email as soon as your return has been processed.
We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return.
We’ll give you a refund by the same method you used to pay within 14 days after your returned item(s) reach our warehouse. For orders placed before June 5th, a return fee of 29 DKK will be deducted from your refund. For orders placed 5th of June onwards, a return fee of 35 DKK will be deducted from your refund. We ask that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs, bodies and pierced jewellery cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip. We can only accept returns of cosmetic or perfume items if the product is unopened to maintain the quality and integrity of our products. Please note that items purchased online cannot be returned to a Weekday store in Denmark. Personalized and custom-made items are non-refundable. If your custom-made items are defective or damaged, please contact Weekday Customer service.
You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel. If your order arrived in more than one parcel, you can return them together or separately. A single return fee of 35 DKK will be deducted from the refunded amount upon return.
Once we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime! If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
You can drop off your return with PostNord, Bring or Budbee or arrange a home collection with Budbee.
Postnord
Find service point
Bring
Drop off information
Budbee
Drop off information
Simply click here to print another return form for your Weekday order. Remember to fill in all your order details.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
Please follow these instructions for any items purchased before 12th May, on monki.com.
Please return your Monki items online by following the instructions on the return form in your parcel. Items purchased on monki.com cannot be returned to any Monki or Weekday store. These returns have a cost of £3 that will be deducted from the total refunded amount.
Need a new return form? Click here to print another.
Need a new self-adhesive return label? Contact customer service.
Return options:
PostNord/Bring
Send the return through a convenient PostNord or Bring parcel shop of your choice.
Budbee
If your order was delivered via Budbee, you can also book a pick-up of your return. You will receive an SMS from Budbee with instructions after you have received your goods. The courier will bring a return label.
Budbee box
Attach the self-adhesive address label to your shipment and book a return via the link in the SMS previously sent to you. See more instructions here.
If the package is too large, you will be able to book a pick-up of the return at your home.