RETURN & REFUND POLICY

We hope you will love everything that you order from us. However, if something isn’t quite right, you have the right under EU consumer law to withdraw from your purchase for any reason within 14 days from the day you receive your order, unless a statutory exception applies. In addition, we offer a 30-day return policy, 14 days for Sale items.

To exercise your right of withdrawal, you can clearly notify us by using the return function available on our website or by submitting the return form included with your order. If possible, we kindly suggest using our standard return process through the return form, as it's usually the simplest and most efficient way to manage your return. If you need support you can also contact Weekday customer service. Once you have informed us, please return the items without undue delay. You may use the return label included in your package, and you may combine items from multiple orders in one parcel, although return costs are charged per order. If an item is damaged or faulty, please indicate this in your return request. We will process your refund within 14 days of receiving the returned goods or proof of return, using the same payment method as your original purchase unless otherwise agreed. Please remember to keep proof of postage until your return has been confirmed, and if you need a new return form, you can download one or contact customer service for assistance.

We ask that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs, bodies and pierced jewellery cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip. We can only accept returns of cosmetic or perfume items if the product is unopened to maintain the quality and integrity of our products. Please note that items bought online cannot be refunded or exchanged in any of our stores (except for Sweden and the Netherlands). Personalized and custom-made items are non-refundable. If your custom-made items are defective or damaged, please contact Weekday customer service.

You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel. If your order arrived in more than one parcel, you can return them together or separately. A single return fee of 35 DKK will be deducted from the refunded amount upon return.

Once we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime! If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.

You can drop off your return with PostNord, Bring or Budbee or arrange a home collection with Budbee.

Postnord
Find service point

Bring
Drop off information

Budbee
Drop off information

Simply click here to print another return form for your Weekday order. Remember to fill in all your order details.

If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.