Return and refund policy
We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return.
Returns are always free of charge.
We’ll give you a full refund by the same method you used to pay within 14 days after your returned item(s) reach our warehouse.
We ask that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs, bodies and pierced jewellery cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip.
Please note that items bought online cannot be refunded or exchanged in any of our stores. Personalized and custom-made items are non-refundable. If your custom-made items are defective or damaged, please contact Weekday Customer Service.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Attach your pre-paid label to the parcel and drop off at your nearest Post Office or Post AT Parcel shop.
Post AT will provide you with a drop-off receipt to track your parcel's progress.
Await your return confirmation email, which we will send when we have processed your return.
If you are missing the self-adhesive return label found on the Delivery note, please use the address below and take your parcel to your nearest Post Office or Post AT parcel shop where Post AT will generate the barcode free of charge.
H&M c/o Weekday
Paketfach H&M 1
2005 Hagenbrunn
New return form? Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Bpost parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Bpost parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Return with courier pick-up
Arrange a collection online with Econt here. After entering your details you'll receive a confirmation to confirm the collection date and time slot.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely.
If offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return with courier pick-up
To arrange a collection, contact Weekday Customer Service. Be sure to have your collection address and phone number to hand. If ordered before 18:00 CET, collection is likely to be the next working day. You will receive a confirmation from the carrier confirming the pick-up date.
Please note, you do not need a return label. The courier will bring one.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
To arrange a collection, call Econt on 022570073 or email at info@kronosexpress.com. Be sure to include your name, collection address, contact details and preferred date.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels. Please remember responsibility for the return is yours until the parcel reaches us.
Send the return through a convenient DPD parcel shop of your choice. If offered, ask for a proof of postage. Please remember that the responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at PostNord parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient PostNord parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Schenker or Posti parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Schenker or Posti parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Modial Relay parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Mondial Relay parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Hermes parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Hermes parcel shop of your choice.
Free return with courier pick-up
You can easily arrange for a Hermes courier to pick up your return by calling Hermes at 01806311211. If you are missing the self-adhesive return label found on the Delivery note – or want us to arrange the pick-up, please contact Weekday Customer Service.
Please note that you do not need to print the return label from the portal if you use the self-adhesive return label included on the Delivery note.
Need a new Return Label?
At the moment we can't provide a replacement return label. Don't worry though, if you post your parcel back and pay for shipping, just contact us at Customer Service with your proof of return and we will reimburse you.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
To arrange a collection, call Econt on 02310529000 or email at thessaloniki@econt.com. Be sure to include your name, collection address, contact details and preferred date.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return with courier pick-up
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. Click the link and enter your order reference number and select the date for the pick up.
The courier will provide the shipping label upon parcel collection.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return with courier pick-up
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. Click the link and enter your order reference number and select the date for the pick up.
The courier will provide the shipping label upon parcel collection.
You can also arrange for a DPD courier to pick up your return by contacting Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at a Post Italiane parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Post Italiane parcel shop of your choice.
Free return with courier pick-up
You can easily arrange for a courier to pick up your parcel via Post Italiane. Call the toll free number: 803160. If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
Please note that you do not need to print the return label from the portal if you use the self-adhesive return label included on the Delivery note.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at PostNL parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient PostNL parcel shop of your choice.
Climate compensated return via Budbee (0,99€)
If your package was delivered by Budbee, you can also return your package via Budbee. Fast, simple and fossil-free.
You can do this on the Budbee app, for more info click here. The courier will take care of the address labels.
Missing self-adhesive return address label?
If you are missing the self-adhesive return label you can return your package to this address, free of charge:
Weekday
Antwoordnummer 60373
5000 Vb Tilburg
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free returns at any Posten parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Posten parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
Arrange a collection online with Econt here. After entering your details you'll receive a confirmation of the collection date and time slot. Alternatively, you can arrange by phone on: 0734 553 303 or 0219959.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return with courier pick-up
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. Click the link then enter your order reference number and select the date for the pick up.
The courier will provide the shipping label upon parcel collection.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at SEUR Pickup Point
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient SEUR Pickup Point of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service who will be able to book a home collection for you instead.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at PostNord or Schenker parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient PostNord or Schenker parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
On the returns note, fill in the return code for the item you are returning and include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
Return the parcel through your preferred option (choose below). Responsibility for the return is yours until the parcel reaches us, so please remember to ask for a proof of postage.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free drop off
Drop off your parcel at your local Post office or MyPost24 point. Find your nearest location here (EN) or here (DE).
Free home collection
If you are registered with Swiss Post, you can book a home collection online here (EN), here (DE) or via the Post-App. After entering your credentials, you can choose desired date for pick up. Returns are collected between 07:30 to 17:00 CET on your chosen date.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
Package up your return securely (in original packaging where possible) and be sure to include your completed Return Form.
Attach your pre-paid label to the parcel.
Select one of the below options to make your return.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Royal Mail drop off - excluding Northern Ireland
Visit the Royal Mail return portal to register your return. An email will be sent to you which includes a QR code to show in store, and a label which you can print at home if you prefer - both options are free and you can read more below.
Visit your nearest Post Office to drop off your parcel.
Royal Mail will provide you with a postage receipt where you can track the parcel’s progress.
QR code - Using the QR code couldn’t be easier. Simply show the QR code on your mobile phone and a label will then be printed for you in the Post Office. You don’t need access to an at - home printer to use this service.
PDF label - Print the PDF label attached to your email, and affix this to your parcel.
Hermes drop off - excluding Northern Ireland
Take your parcel to your nearest Hermes parcel shop.
Hermes will provide you with a drop-off receipt where you can track the parcel's progress.to return via Royal Mail.
Hermes home collection - excluding Northern Ireland
Arrange for Hermes to pick up your return by clicking here.
Hermes will collect from your chosen address and provide you with a collection receipt. With this you can track the parcel's progress.
Need a new Hermes Return Label? Click here to generate another. You'll need your order number and delivery address
UPS drop off - Northern Ireland only
If your order was placed before the 29th December 2020, you can return via Royal Mail or Hermes options listed above. Otherwise, see return instructions below:
Take your parcel to your nearest UPS Access Point.
UPS will provide you with a drop-off receipt where you can track the parcel's progress.
UPS home collection - Northern Ireland only
If your order was placed before the 29th December 2020, you can return via Royal Mail or Hermes options listed above. Otherwise, see return instructions below:
Arrange for UPS to pick up your return by clicking here.
Await your Return Confirmation email, which we will send when we have processed your return.
Need a new UPS Return Label? Please contact our Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.