Return and refund policy
We're extending our return policy leading up to the holidays. Items purchased between 17 November and 15 December can be returned until 15 January 2023.
Please note, order processing and returns may take longer than usual right now. We’re working as fast as we can to get everything ready for you, and we will let you know by email when it’s on the way. Thank you for your patience during this difficult time.
We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return.
Returns are always free of charge.
We’ll give you a full refund by the same method you used to pay within 14 days after your returned item(s) reach our warehouse.
We ask that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs, bodies and pierced jewellery cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip.
Please note that items bought online cannot be refunded or exchanged in any of our stores (except for Sweden and the Netherlands). Personalized and custom-made items are non-refundable. If your custom-made items are defective or damaged, please contact Weekday Customer Service.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Attach your pre-paid label to the parcel and drop off at your nearest Post Office or Post AT Parcel shop.
Post AT will provide you with a drop-off receipt to track your parcel's progress.
Await your return confirmation email, which we will send when we have processed your return.
If you are missing the self-adhesive return label found on the Delivery note, please use the address below and take your parcel to your nearest Post Office or Post AT parcel shop where Post AT will generate the barcode free of charge.
H&M c/o Weekday
Paketfach H&M 1
2005 Hagenbrunn
New return form? Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Bpost parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Bpost parcel shop of your choice.
Budbee
If your order was delivered via Budbee, you can also book a pick-up of your return. You will receive an SMS from Budbee with instructions after you have received your goods. The courier will bring a return label.
Budbee box
Attach the self-adhesive address label to your shipment and book a return via the link in the SMS previously sent to you.
See more instructions here: https://budbee.com/en/returns/
Follow the instructions and then leave the package in your chosen Budbee box. If the package is too large, you will be able to book a pick-up of the return at your home.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Return with courier pick-up
Arrange a collection online with Econt here. After entering your details you'll receive a confirmation to confirm the collection date and time slot.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely.
If offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return with courier pick-up
To arrange a collection, contact Weekday Customer Service. Be sure to have your collection address and phone number to hand. If ordered before 18:00 CET, collection is likely to be the next working day. You will receive a confirmation from the carrier confirming the pick-up date.
Please note, you do not need a return label. The courier will bring one.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
To arrange a collection, call Econt on 00302310411544 or email at info@kronosexpress.com. Be sure to include your name, collection address, contact details and preferred date.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels. Please remember responsibility for the return is yours until the parcel reaches us.
Send the return through a convenient DPD parcel shop of your choice. If offered, ask for a proof of postage. Please remember that the responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
Log in to our returns portal with your order number (found on your order confirmation) and email address, and let us know what you want to return and why. You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel.
Note: You don't need to fill out the paper return form but please include it in your parcel. If you are returning a faulty item or incorrect item, please fill out and include the return form on the delivery note instead.
Once your return is registered in the portal, select one of the below options to make your return.
When we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime!
Return options:
Free return at PostNord parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient PostNord parcel shop of your choice.
Budbee
If your order was delivered via Budbee, you can also book a pick-up of your return. You will receive an SMS from Budbee with instructions after you have received your goods. The courier will bring a return label.
Budbee box
Attach the self-adhesive address label to your shipment and book a return via the link in the SMS previously sent to you. See more instructions here.
If the package is too large, you will be able to book a pick-up of the return at your home.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return: (all delivery methods)
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
Note: If returning a Budbee order, you can book your return via the link in the Budbee tracking text.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at Schenker or Posti parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Schenker or Posti parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note you can print another here or contact Weekday Customer Service for help.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
Log in to our returns portal with your order number (found on your order confirmation) and email address, and let us know what you want to return and why. You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel.
Note: You don't need to fill out the paper return form but please include it in your parcel. If you are returning a faulty item or incorrect item, please fill out and include the return form on the delivery note instead.
Once your return is registered in the portal, select one of the below options to make your return.
When we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime!You can expect to receive a refund within two weeks of sending it back to us.
Return options:
Free return at Modial Relay parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Mondial Relay parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
To arrange a collection, call Econt on 00302310411544 or email at thessaloniki@econt.com. Be sure to include your name, collection address, contact details and preferred date.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
Free home collection with DPD
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. When clicking on the link you will be redirected to right page immediately, and you just need to enter your order reference number and select the date for the pick-up
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return With An Post
To return your parcel, please visit the Anpost website to receive a free returns label. You can drop your parcel off at your local post office or arrange a courier collection.
Drop off – free
Once you have booked your drop off return you will receive an email from AnPost with the free returns label. You can print this at home or at an An-post store by showing the cashier the barcode in your email.
Courier Collection -free
Once you have booked your home collection on your chosen date, the courier collecting the parcel will bring a free returns label with them. Collections can be booked up to 2 working days in advance.
Return With DPD
To return with DPD, please attach the label from inside your parcel and visit your nearest DPD Pickup Point.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at a Post Italiane parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Post Italiane parcel shop of your choice.
Free return with courier pick-up
You can easily arrange for a courier to pick up your parcel via Post Italiane. Call the toll free number: 803160. If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
Please note that you do not need to print the return label from the portal if you use the self-adhesive return label included on the Delivery note.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
DHL
If your order was delivered via DHL, you can take your return to your nearest DHL service point.
Budbee
If your order was delivered via Budbee, you can also book a pick-up of your return. You will receive an SMS from Budbee with instructions after you have received your goods. The courier will bring a return label.
Budbee box
Attach the self-adhesive address label to your shipment and book a return via the link in the SMS previously sent to you. See more instructions here.
If the package is too large, you will be able to book a pick-up of the return at your home.
Cycloon
Was your package delivered by a bicycle courier? Then have it returned via Bicycle Couriers. You will be given the option to register your return on the Track & Trace page of Cycloon. The courier will provide a return label.
In-store return
You are welcome to return online orders in WEEKDAY stores in the Netherlands. Bring the item(s) along with your E-receipt or Delivery Note and we’ll help you out. You will be refunded through the same payment method you used for the original purchase.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free returns at any Posten parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Posten parcel shop of your choice.
Return with Instabox
If returning with Instabox, book your return here or click the link in Instabox tracking link.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
Azores/Madeira – Parcels must be returned with UPS:
Visit UPS.com to register your free return, print a replacement return label, and schedule a pick-up.
UPS drop off
Visit UPS.com to book your free return then take your parcel to your nearest UPS Access Point. UPS will provide you with a drop-off receipt where you can track the parcel's progress.
UPS home collection
Arrange for UPS to pick up your return by clicking here and you will receive a label to print at home. Await your Return Confirmation email, which we will send when we have processed your return.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Return at Econt parcel shop
Attach the self-adhesive return label, which you can find on the delivery note, and take the parcel to a convenient Econt parcel shop of your choice.
Free return with courier pick-up
Arrange a collection online with Econt here. After entering your details you'll receive a confirmation of the collection date and time slot. Alternatively, you can arrange by phone on: 0734 553 303 or 0219959.
If you are missing the self-adhesive return label found on the Delivery note, the courier will provide a new return label upon collection or at the drop off location.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at DPD parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient DPD parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free home collection with DPD
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. When clicking on the link you will be redirected to right page immediately, and you just need to enter your order reference number and select the date for the pick-up
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.
Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.
You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return options:
Free return at SEUR Pickup Point
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient SEUR Pickup Point of your choice.
Free home collection with DPD
You can easily arrange for a DPD courier to pick up your return yourself via the DPD return portal. When clicking on the link you will be redirected to right page immediately, and you just need to enter your order reference number and select the date for the pick-up
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
Log in to our returns portal with your order number (found on your order confirmation) and email address, and let us know what you want to return and why. You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel.
Note: You don't need to fill out the paper return form but please include it in your parcel. If you are returning a faulty item or incorrect item, please fill out and include the return form on the delivery note instead.
Once your return is registered in the portal, select one of the below options to make your return.
When we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime!
Return options:
Free return at PostNord parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient PostNord parcel shop of your choice.
If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.
Free return at Budbee parcel locker
Returns are label-less. Book your return via the link in the Budbee tracking text. You can choose to return your parcel to a locker or have it collected from your home.
In-store return
You are welcome to return online orders in WEEKDAY stores in Sweden. Bring the item(s) along with your E-receipt or Delivery Note and we’ll help you out. You will be refunded through the same payment method you used for the original purchase.
Please note that items purchased on hm.com cannot be refunded or exchanged in Weekday stores.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.
New return form?
Simply click here to print another. Remember to fill in all your order details.
How to return:
Please note: Express orders must be returned via UPS when returning to online - see express instructions below.
Log in to our returns portal with your order number (found on your order confirmation) and postcode, and let us know what you want to return and why. You can return more than one order or parcel at once, as long as you include all relevant return notes in the parcel.
Note: You don't need to fill out the paper return form but please include it in your parcel. If you are returning a faulty item or incorrect item, please fill out and include the return form on the delivery note instead.
Once your return is registered in the portal, select one of the below options to make your return.
When we have processed the return you will receive a confirmation email. You can expect this within two weeks of sending your return back to us. Be sure to keep hold of your receipt in the meantime!
Need a new return form? Click here to print another.
Return options for England, Wales & Scotland
Standard Delivery – please use any of the following options:
Royal Mail drop off/Home Collection
Register your return in the Royal Mail return portal. An email will be sent to you which includes two free labelling options. If you arrange a home collection you do not need to print a label:
1. A QR code - show the code on your mobile phone, and a label will then be printed for you in the Post Office.
2. A PDF label - print the label at home and fix it to your parcel.
Visit your nearest Post Office to drop off your parcel. Royal Mail will provide you with a postage receipt where you can track the parcel’s progress.
Evri drop off
Take your parcel to your nearest Evri parcel shop. Evri will provide you with a drop-off receipt where you can track the parcel's progress.
Evri home collection
Arrange for Evri to pick up your return by clicking here. Evri will collect from your chosen address and provide you with a collection receipt. With this you can track the parcel's progress.
Need a new Evri Return Label? Click here to generate another. You'll need your order number and delivery address
Express Home Delivery – parcels must be returned with UPS:
Visit UPS.com to book your free return, print a replacement return label, and schedule a pick-up
UPS drop off
Visit UPS.com to book your free return then take your parcel to your nearest UPS Access Point. UPS will provide you with a drop-off receipt where you can track the parcel's progress.
UPS home collection
Arrange for UPS to pick up your return by clicking here and you will receive a label to print at home. Await your Return Confirmation email, which we will send when we have processed your return.
Return options for Northern Ireland
UPS drop off
Take your parcel to your nearest UPS Access Point. UPS will provide you with a drop-off receipt where you can track the parcel's progress.
UPS home collection
Arrange for UPS to pick up your return by clicking here. Await your Return Confirmation email, which we will send when we have processed your return.
When will you receive my return?
Your return will take up to 14 days to reach us and be processed. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.