Contact us
Right now, we are busier than usual due to current global conditions. Therefore an email response may take a bit longer than usual. Currently our wait time is approximately 2 days. We are sorry for the inconvenience and hope to get back to normal conditions soon. Thanks for your understanding.
Thanks for your patience.
Click on your country below to find the full contact information.
Our phone channel is currently closed but don’t worry! We are available to help you by email or social media.
Exception:
Germany phone channel is up and operating as usual.
Contact information
If you have an inquiry about our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
0800443066 (Free of charge from within Austria).
Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+4589886777 (Landline call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+358841541377 (Landline call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
Please note: our customer service team communicates in German.
Free of charge within Germany.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
08006648195 (Free of charge from within Germany). Our customer service center speaks German.
Monday – Friday: 09:00 – 17:00
Saturday – Sunday: 09:00 – 13:00
Payment
For questions regarding your payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 8:00 - 21:00 CET
Saturday 9:00 - 17:00 CET
Sunday 9:00 - 17:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
09007700007 (Local rate, call cost may vary depending on the operator). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
23967144 (Your call will be subject to local call charges). Our customer service center speaks English.
Email
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
+442035147777 (International call charges apply and mobile phone prices may vary). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
0770930730 (Your call will be charged at a rate of 0.40SEK per minute). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET
Contact information
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
02035147777 (Landline call charges apply from the UK. Rates vary depending on provider). Our customer service center speaks English.
Payment
For questions regarding your payment please contact Klarna.
We are open...
Weekdays 8am - 9pm GMT
Saturday 9am - 6pm GMT
Sunday 9am - 5pm GMT