Holiday reminder: Read more about last date to order here. Orders placed between 14/11–14/12 can be returned until 31/1.

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RETURN & REFUND POLICY

Prolonged returns in November and December

Purchases done between 14/11 until 14/12 can be returned until the end of January.

RETURN & REFUND POLICY

We are currently experiencing a delay in handling returns. We’re working as fast as we can and we will notify you by email as soon as your return has been processed.

We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return.

We’ll give you a refund by the same method you used to pay within 14 days. For orders placed before June 5th, we will deduct return fee of 29,00 NOK from the refunded amount upon return. For order placed 5th of June onwards, a return fee of 40 NOK will be deducted from your refund. We ask that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs, bodies and pierced jewelry cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip. We can only accept returns of cosmetic or perfume items if the product is unopened to maintain the quality and integrity of our products.Please note that items bought online cannot be refunded or exchanged in any of our stores (except for Sweden and the Netherlands). Personalized and custom-made items are non-refundable. If your custom-made items are defective or damaged, please contact Weekday customer service.

A returns note is included in your parcel. On the returns note, fill in the return code for the garment you are returning. Include this in the package. If you no longer have this form, you can print a new one here.

Re-using the original packaging, tape the parcel securely and attach the pre-paid label included in your parcel.
To ensure the parcel safely reaches us, we recommend that you use our postage labels, send the return through your preferred return options below and, if offered, ask for a proof of postage. Please remember responsibility for the return is yours until the parcel reaches us.

Returns at any Posten parcel shop
Attach the self-adhesive return label, which you can find on the Delivery note and take the parcel to a convenient Posten parcel shop of your choice.

Return with Instabox
If returning with Instabox, book your return here or click the link in Instabox tracking link.

If you are missing the self-adhesive return label found on the Delivery note, please contact Weekday Customer Service.

You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email. If it's been longer, please contact Customer Service with proof of return, e.g. collection receipt, drop off slip.

Please follow these instructions for any items purchased before 12th May, on monki.com.

Please return your Monki items online by following the instructions on the return form in your parcel. Items purchased on monki.com cannot be returned to any Monki or Weekday store. These returns have a cost of 30 NOK that will be deducted from the total refunded amount.

Need a new return form? Click here to print another.