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WEEKDAY STORE APP - PRIVACY NOTICE
This Privacy Notice is exclusive for the Weekday App and its registered users. It is supplementary to the Terms of Service providing detailed information on the processing of your personal data. H&M Hennes & Mauritz GBC AB is the controller and responsible for processing of personal data and to protect your privacy.
For more information on controllership and general principles please read our full Privacy notice.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H & M Hennes & Mauritz N.V., Rue des Princes 8 1000, Bruxelles Belgium who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions ]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz N.V.
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice ].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H & M Hennes & Mauritz A/S, Amagertorv 25, 3. th., 1160 Copenhagen K, Denmark who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz A/S
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice ].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H & M Hennes & Mauritz Oy, Aleksanterinkatu 48 B, 9th floor, 00100 Helsinki, Finland who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions ]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz Oy
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
AVIS DE CONFIDENTIALITÉ
La présente Politique de confidentialité s'applique aux clients du Weekday In-Store App. Le groupe H&M est constitué par les sociétés affiliées à H & M Hennes & Mauritz AB et à ses marques : H&M, COS, Weekday, Monki, H&M HOME, & Other Stories et ARKET.
QUI EST RESPONSABLE DU TRAITEMENT DE VOS DONNÉES PERSONNELLES ?
Le groupe H&M étant composé de différentes sociétés (entités juridiques), la société responsable du traitement de vos données personnelles dépend de la finalité pour laquelle celles-ci sont collectées.
C'est la société suédoise H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Suède qui est responsable de la majeure partie du traitement des données personnelles décrit dans la présente Politique de confidentialité. Toutefois, pour in App Shopping et check-out en libre-service fins de traitement, c'est la société H& M Hennes & Mauritz SARL, 3 rue Lafayette 75009 Paris, France qui est la société responsable.
COMMENT TRAITONS-NOUS VOS DONNÉES PERSONELLES ET POURQUOI ?
Selon la façon dont vous interagissez avec nous ou le type de service que vous utilisez, nous traiterons vos données personnelles aux fins suivantes :
MON COMPTE DANS I'APP
Finalité du traitement
Pouvoir créer et gérer votre dans l'App compte, par exemple vous identifier et vous certifier en tant qu'utilisateur du compte.
Pouvoir mettre à votre disposition les détails et l'historique de vos achats
Pouvoir vous envoyer des notifications dans l'App.
Type de données personnelles
- Coordonnées telles que le nom, l'adresse e-mail et le numéro de téléphone
- Historique des achats dans l’App
- Données utilisateur générées (par exemple données d'achat, contextuelles et comportementales, paramètres et préférences de l'application).
- Données de localisation (autorisation dans l'application requise)
Entité responsable (contrôleur) : H & M Hennes & Mauritz GBC AB
Base légale: Nous ne traitons vos données personnelles que dans la mesure nécessaire à l'exécution et à la fourniture des services et avantages fournis par l' App Weekday. Ce traitement est limité à ce qui est nécessaire pour remplir les conditions générales de l 'App [App Terms & Conditions ]. Les données de localisation seront traitées en fonction de votre autorisation dans l'application pour accéder aux données de localisation de votre appareil.
Les données personnelles utilisées pour générer et distribuer des offres et des promotions sont basées sur notre intérêt légitime.
Durée de conservation : Nous conservons et continuons à traiter vos données de compte aussi longtemps que nécessaire pour remplir nos obligations contractuelles, au plus tard jusqu'à la résiliation de l' App Weekday.
IN ACHATS DANS I'APP
Finalité du traitement
Lorsque vous effectuez un achat via l'application, nous utilisons vos données personnelles pour pouvoir traiter votre commande et vos transactions de paiement, et pour gérer vos livraisons, réclamations, retours et remboursements de manière sûre et efficace.
Pour être en mesure de fournir les services in-App demandés, y compris la numérisation et le paiement, vous identifier et vous contacter en cas de besoin.
Pour être en mesure d'identifier le bon magasin pour le paiement dans l'application, nous accéderons à des données de localisation actuelles uniques
Type de données personnelles
Coordonnées (p. ex., numéro de téléphone, adresse e-mail, adresse de livraison)
Identifiant client et données transactionnelles
Données de paiement
Données de localisation (autorisation intégrée à l'application requise)
Entité responsable (contrôleur) : H& M Hennes & Mauritz SARL
Base légale : Lors de la mise à votre disposition de produits et de services, notre société affiliée locale, en tant qu'entité vendeuse, traitera vos données personnelles nécessaires à l'exécution d'un contrat avec vous et à l'exécution de toutes les obligations découlant de ce contrat, que le contrat fasse référence à un bon de commande et à un paiement, ou à l'utilisation d'autres services fournis par nous ou par des tiers. Lorsque vous avez besoin d'effectuer un retour ou de faire valoir un droit de consommateur, nous traiterons vos données personnelles pour remplir les obligations découlant de la conclusion d'un contrat avec nous, que le contrat se réfère à une transaction d'achat ou à l'utilisation d'autres services fournis par nous ou par des tiers. Pour toute autre finalité mentionnée dans les présentes, le traitement de vos données personnelles est basé sur notre intérêt légitime en tant qu'entreprise.
Durée de conservation : Nous ne conserverons et ne traiterons pas vos données personnelles plus longtemps que nécessaire pour nous permettre d'exécuter nos obligations contractuelles et de consommation.
DÉVELOPPEMENT ET AMÉLIORATION
Finalité du traitement
Être en mesure d'évaluer, de développer et d'améliorer nos produits, nos services, l'expérience client, la chaîne d'approvisionnement et les locaux de nos magasins.
Cela inclut des analyses agrégées pour rendre nos services plus conviviaux, par exemple en modifiant l'interface utilisateur pour simplifier le flux d'informations ou pour mettre en évidence les fonctionnalités couramment utilisées par nos clients.
Pour être en mesure de vous contacter pour répondre à des demandes de renseignements et à des enquêtes. Dans ce cas, toutes les données personnelles utilisées et obtenues auprès de vous ne seront traitées qu'aux fins spécifiques qui y sont décrites.
Type de données personnelles
Historique des achats
Numéro de client
Numéro de commande
Données utilisateur générées (par exemple, favoris, de clics et de navigation)
Entité responsable (contrôleur) : H & M Hennes & Mauritz GBC AB
Base légale : Le traitement de vos données personnelles dans le but de développer et d'améliorer nos services et produits est basé sur notre intérêt légitime en tant qu'entreprise.
Durée de conservation : Nous ne traiterons pas vos données personnelles plus que nécessaire pour nous permettre d'atteindre l'objectif. Par la suite, les données seront immédiatement effacées pour ce type d'utilisation.
Autres finalités de traitement en dehors de l'utilisation de l'App
Pour les fins de traitement autres que l'utilisation de cette application, telles que les activités en ligne et en magasin, veuillez lire notre Politique de confidentialité du groupe H&M [Privacy notice ].
QUI A ACCÉS Á VOS DONNÉES PERSONELLES ?
Nous pouvons partager vos données personnelles au sein du groupe H&M chaque fois que cela est nécessaire pour atteindre l'objectif de traitement prévu. Pour la même raison, les données personnelles sont également partagées avec des fournisseurs effectuant certaines tâches en notre nom, telles que l'analyse de données. Nous sommes toujours entièrement responsables de nos fournisseurs.
Nous pouvons également de temps à autre partager des données personnelles avec des tiers indépendants, tels que des fournisseurs de communications électroniques, dans le but de vous envoyer des messages et des notifications, ou de vous contacter pour toute autre raison. Veuillez noter que bon nombre de ces destinataires sont des tiers et ont le droit ou l'obligation de traiter vos données personnelles en leur nom propre.
QUELS SONT VOS DROITS ?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Droit d'accès :
Vous avez le droit de demander des informations sur les données personnelles que nous détenons à votre sujet à tout moment.
Droit à la portabilité :
Chaque fois que nous traitons vos données personnelles, par des moyens automatisés basés sur votre consentement ou sur la base d'un contrat, vous avez le droit de demander qu'une copie de vos données vous soit transférée ou soit transférée à une autre partie. Cela ne concerne que les données personnelles que vous nous avez transmises.
Droit de rectification :
Vous avez le droit de demander la rectification de vos données personnelles si les informations sont incorrectes ou incomplètes.
Droit à l'effacement :
Vous avez le droit de demander à tout moment l'effacement de vos données personnelles que nous traitons. Vos données personnelles peuvent continuer à être traitées dans certaines circonstances, nous effacerons complètement vos données personnelles une fois qu'elles ne seront plus nécessaires aux fins pour lesquelles nous les avons initialement collectées ou traitées, ou lorsque nous ne serons plus légalement tenus de les traiter.
Droit à la limitation du traitement :
Vous avez le droit de nous demander de restreindre le traitement de vos données personnelles dans les circonstances suivantes :
si vous vous opposez à un traitement fondé sur notre intérêt légitime, nous sommes tenus de mettre en pause tout traitement de ces données en attendant la vérification de l'intérêt légitime ;
si vous avez déclaré que vos données personnelles sont incorrectes, nous devons restreindre tout traitement de ces données en attendant la vérification de leur exactitude ;
si le traitement est illégal, vous pouvez vous opposer à l'effacement des données personnelles et demander à la place la limitation de l'utilisation de vos données personnelles ;
si nous n'avons plus besoin de vos données personnelles, mais que celles-ci sont nécessaires pour faire valoir vos droits.
Droit de vous opposer au traitement sur la base de notre intérêt légitime
Vous avez le droit de vous opposer au traitement de vos données personnelles sur la base de notre intérêt légitime. Nous cesserons de traiter vos données personnelles à moins que nous ne puissions démontrer l'existence de motifs légitimes qui l'emportent sur vos intérêts et vos droits ou en raison de revendications juridiques.
COMMENT EXERCER VOS DROITS ?
Vous pouvez exercer vos droits en matière de protection de la vie privée en nous contactant à tout moment. Nos coordonnées se trouvent [Contact us ]
Délégué à la protection des données (DPO)
Nous avons nommé un délégué à la protection des données (DPO) pour nous assurer que nous traitons en permanence vos données personnelles de manière ouverte, précise et légale. Vous pouvez contacter notre DPO via l'adresse de la marque concernée ci-dessus. Veuillez saisir DPO comme sujet de votre message.
Droit de déposer une plainte auprès d'une autorité de contrôle :
Si vous avez des réclamations à formuler sur la manière dont le groupe H&M traite et protège vos données personnelles et votre confidentialité, vous avez le droit de déposer une plainte auprès de l'Autorité suédoise pour la protection des données (Integritetsskyddsmyndigheten - IMY) ou de toute autre autorité de contrôle compétente dans le pays de résidence.
Mises à jour de notre Politique de confidentialité :
Nous pouvons être amenés à mettre à jour notre politique de confidentialité. La dernière version est disponible à tout moment sur notre site Web.
Février 2024
Nouveau design et plan du document d'avis de confidentialité.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H & M Hennes & Mauritz Netherlands BV, Keizersgracht 281, 1016 ED 1016 ED Amsterdam, The Netherlands who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz Netherlands BV
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us.
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the the H & M Hennes & Mauritz Sverige AB, Mäster Samuelsgatan 46, 106 38 Stockholm who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions ]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz Sverige AB
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice ].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H&M Hennes & Mauritz AG, Löwenstrasse 25, 8001 Zürich, Schweiz who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions ]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz AG
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.
PRIVACY NOTICE
This Privacy Notice is applicable to customers of the Weekday In-Store App. The H&M Group is the company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Since the H&M Group consists of different companies (legal entities), the company responsible for the processing of your personal data is dependent on the purpose for which your personal data is collected. It is the Swedish company H & M Hennes & Mauritz GBC AB, Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden that is responsible for most of the processing of personal data described within this Privacy Notice. However, for in App shopping and self check-out processing purposes it is the H & M Hennes & Mauritz UK Ltd, 1st Floor, UK House, 164-182 Oxford Street, London, W1D 1NN, United Kingdom who is the responsible company.
HOW DO WE PROCESS YOUR DATA AND WHY?
Depending on how you interact with us or what type of service you are using we will process your personal data for the following purposes:
MY ACCOUNT IN THE APP
Purpose
To be able to create and administrate your in App account, such as identify and certify you as the user of the account.
To be able to make your in App purchase history available to you.
To be able to send you in-App notifications.
Type of personal data
- Contact information such as name, e-mail address and telephone number
- In App purchase history
- User-generated data (e.g. purchase, click and browsing history, App settings and preferences).
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: We only process your personal data to the extent necessary to perform and deliver the services and benefits that come with the Weekday App. Such processing is limited to what is necessary to fulfil the Weekday App Terms & Conditions [App Terms & Conditions]. Location data will be processed based on your in-APP permission to access your device location data.
Personal data used to generate and distribute offers and promotions is based on our legitimate interest.
Retention time: We keep and continue to process your Account Data for as long as necessary to fulfil our contractual obligations, at the latest until the Weekday App is terminated.
IN APP SHOPPING
Purpose for processing
When you make a purchase through the App, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
To be able to deliver requested in-App services, including scan and pay, identify and contact you when needed.
To be able to identify the correct store for in-app check out we will access one-time current location data
Type of personal data
- Contact information (e.g., phone number, email address, delivery address)
- Customer id and transactional data
- Payment data
- Location data (In-App permission required)
Responsible entity (Controller): H & M Hennes & Mauritz UK Ltd
Lawful basis: When making products and services available to you, our local affiliate as the selling entity will process your personal data necessary for fulfilment of a contract with you and to fulfil any obligations derived from that contract, whether the contract refers to a purchase order and payment, or the use of other services provided by us or by third parties. When you need to make a return or claim a consumer right, we will process your personal data to fulfil obligations derived from concluding a contract with us, whether the contract refers to a purchase transaction, or the use of other services provided by us or by third parties. For any other purpose referred to herein, the process of your personal data is based on our legitimate interest as a business.
Retention time: We will keep and process your personal data no longer than necessary for us to perform our contractual and consumer obligations.
DEVELOPMENT AND IMPROVEMENT
Purpose
To be able to evaluate, develop and improve our products, services, customer experience, supply chain and store premises.
This includes aggregated analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers.
To be able to reach out to you to respond to enquiries and surveys. In such case, any personal data used and obtained from you will only be processed for the specific purpose described therein.
Type of personal data
- Purchase history
- Customer number
- Order number
- User-generated data (e.g. favorites, click and browsing history).
Responsible entity (Controller): H & M Hennes & Mauritz GBC AB
Lawful basis: The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.
Retention time: We will process your personal data no more than necessary for us to fulfil the purpose. Thereafter the data will be immediately erased for this type of use.
OTHER PROCESSING PURPOSES OUTSIDE THE USAGE OF THE APP
For processing purposes other than the usage of this App, such as online and in store activities, please read our H&M Group Privacy Notice [Privacy notice].
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics. We are always fully responsible for our suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, for the purpose of sending messages and notifications to you, or to reach out to you for any other reason. Please be aware that many of these recipients are third parties and have an independent right or obligation to process your personal data in their own names.
WHAT ARE YOUR RIGHTS?
Data protection is a fundamental right, and you have several rights in accordance with applicable data protection legislation. These rights are:
Right to access:
You have the right to request information about the personal data we hold about you at any time.
Right to portability:
Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to request erasure of your personal data processed by us at any time. Your personal data may continue to be processed under certain circumstances, we will fully erase your personal data once it is no longer necessary for the purpose for which we originally collected or processed it, or when we are no longer legal required to process it.
Right to restriction:
You have the right to request that we restrict the processing of your personal data under the following circumstances:
if you object to a processing based on our legitimate interest, we will restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your personal data is incorrect, we must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if we no longer need the personal data but it is required by you to defend legal claims.
Right to object to processing based on our legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
HOW DO YOU EXERCICE YOUR RIGHTS?
You can exercise your privacy rights by contacting us at any time. Our contact details can be found Contact us .
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our DPO via the address above for the brand to which your matter applies. Please write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way H&M Group processes and protects your personal data and privacy you have the right to make a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY) or any other competent a supervisory authority in the country of residence.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of our Privacy Notice is always available on our website.
February 2024
New design and outline of the Privacy Notice document.