Contact us
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Contact information
Please note: our customer service team communicates in German.
Free of charge within Germany.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.
If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!
Facebook Messenger
Send us a message here.
Phone
08006648195 (Free of charge from within Germany). Our customer service center speaks German.
Email
Payment
For questions regarding your payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 08:00 - 21:00 CET
Saturday 9:00 - 17:00 CET
Sunday 9:00 - 17:00 CET