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Contact us




If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!


Please note: our customer service team communicates in German.



The quickest way to reach us is to chat with us. When available, you will see the ‘Live Chat’ bubble in the bottom right of the screen.



08006648195 Free of charge within Germany.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.




For questions regarding your payment please contact Klarna.


We are open...

Weekdays: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET