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Contact us




If you have an inquiry about your order, our products or want some style tips, we are happy to answer you on Facebook or at the number and email address below. We look forward to hearing from you!


Please note: our customer service team communicates in German and English.



+41 43 588 2222

This is the quickest way to get the help you need.

Our goal is to answer your call within 2 minutes.

(International call charges apply and mobile phone prices may vary)


Email (German speaking agents) (English speaking agents)


For questions regarding your payment please contact Klarna.


We are open...

Weekdays: 09:00 22:00 CET

Saturday: 10:00 - 19:00 CET

Sunday: 10:00 - 18:00 CET